At Geneva Movers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you request a quote, book a service, or communicate with us, we may collect personal information such as your name, address, phone number, email address, and payment information. This information is required to provide you with the services you request and to communicate effectively with you.

1.2 Non-Personal Information
We may also collect non-personal information such as your browser type, IP address, device information, and browsing behavior. This information helps us understand how you interact with our website and improve our services.

1.3 Cookies
Our website uses cookies to enhance your experience. Cookies are small data files that are placed on your device when you visit our site. These files help us remember your preferences and provide a more personalized experience. You can adjust your browser settings to refuse cookies, but this may impact your experience on our website.

2. How We Use Your Information

2.1 To Provide Services
The primary purpose of collecting personal information is to fulfill our services, such as scheduling and completing your move, processing payments, and providing customer support. We use your contact details to confirm your appointment, send you updates, and communicate with you regarding your move.

2.2 To Improve Our Services
We may use your non-personal information to analyze trends, track usage patterns, and improve our website and services. This helps us deliver a better experience to our customers and optimize our offerings.

2.3 Marketing Communications
With your consent, we may use your contact information to send promotional emails about new services, special offers, or updates. You may opt out of receiving these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

2.4 Legal Compliance
We may also use your personal information as required by law or to protect our legal rights, including complying with any legal obligations, responding to legal requests, and enforcing our terms of service.

3. How We Protect Your Information

3.1 Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes using encryption technology for payment processing and secure servers to store your data.

3.2 Third-Party Providers
We may share your personal information with trusted third-party service providers to help us process payments, complete your move, or provide other services related to your move. These providers are required to protect your information and are prohibited from using it for any other purpose.

3.3 Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we will securely dispose of or anonymize it.

4. Sharing Your Information

4.1 Service Providers
We may share your information with third-party service providers who assist us in delivering our services. This includes payment processors, storage companies, or moving partners. These third parties are only allowed to use your information to provide the services we request, and they are required to maintain the confidentiality and security of your information.

4.2 Legal Compliance
We may disclose your information in response to a legal obligation, such as a subpoena, court order, or government request. We may also disclose your information to protect our rights, investigate fraud, or enforce our Terms and Conditions.

4.3 Business Transfers
In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and explain your rights regarding your information.

5. Your Rights and Choices

5.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete. To do so, please contact us using the details provided below.

5.2 Opting Out of Marketing Communications
You can opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your move, such as booking confirmations or updates.

5.3 Data Deletion
You can request the deletion of your personal data from our records. We will comply with such requests unless we are required to retain certain data for legal or operational purposes.

5.4 California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the personal data we have collected, request its deletion, and opt out of the sale of your personal data. Please contact us for more details.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to Geneva Movers, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Geneva Movers
1081 W Osceola Rd, Geneva, FL 32732
Phone: +14074873378
Email: info@genevamovers.com

Thank you for trusting Geneva Movers with your moving and storage needs. Your privacy is important to us, and we are dedicated to maintaining the security of your personal information.